Shipping Policy

Order Processing Time

Orders are processed and shipped Monday through Friday, excluding weekends and holidays. Most orders are processed within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost for your order during the checkout process before making a payment.

Order Trackings

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.

Shipping Restrictions

Please note that some items may be subject to shipping restrictions based on your location or local laws. We are unable to ship certain products internationally or to specific regions. Any restrictions will be communicated during the checkout process.

Undeliverable Packages

If a package is deemed undeliverable by the carrier and returned to us, we will attempt to contact you to arrange re-shipment. Additional shipping fees may apply for re-sending undeliverable packages.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact our customer service team at alphonicgem@grnail.com or 9899884918.